Retail Shop Assistant

Afriski Mountain Resort invites applications from suitably qualified candidates for the positions of a Retail Shop Assistant at its Site at Mahlasela Pass. As a Store Assistant you will be responsible for assisting customers who enter the store or telephonic enquiries within set guidelines and under the general supervision of superiors.

Job Responsibilities

You will:

Greet and welcome customers entering the store immediately in a friendly and professional manner.
Offer refreshment to customers.
Use an opening line such as ‘Are you going Skiing?’ to try and determine the customer’s needs.
Use the ‘Essential Advice List’ to help the customer choose the correct items.
Ensure that discounts are adhered to in accordance with MD’s instructions.
Notify customers of sales and special offers.
Once authorized by Store Manager or MD, placing non-available stock orders and follow up with suppliers until orders are finalized.
Assisting customers with refunds and exchanges according to the refunds and exchange policy.

Requirements:

Understand and apply above average customer communication skills.

Have a patient, friendly and open personality.

Maintain professionalism at all times.

Be physically healthy and mobile and able to lift, carry and pack merchandise.

Have experience or able to learn to operate a till and handle cash and credit card transactions accurately.

Must be target and profit driven.

Must be able to learn and remember merchandise and correct application/use of goods.

Must have a clean criminal record.

Must be honest, reliable and conscientious.

Retail Shop Assistant

Job Responsibilities

Requirements:

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