AFRISKI MOUNTAIN RESORT

TERMS & CONDITIONS

THE MUST-KNOW MOUNTAIN STUFF

(and not so small print!)

SNOW PASS REQUIREMENT

• All slope users must hold a valid Snow Pass, which grants access to all ski lifts and ski slopes.
• Please note that Snow Passes are not included in the fees of Private or Group ski lessons.

WEATHER & LIFT OPERATIONS

• Mother Nature has her moods! Please be aware that the T-Bar Ski Lift cannot operate when wind speeds exceed 47 km/h.
• High winds or unforeseen mechanical issues may occasionally affect lift operations. While these situations do not qualify for a refund, our team will always do their best to provide alternative lift options where possible.

REFUND POLICY

• We keep things simple and transparent:
• We do not offer cash refunds.
• Refund requests must be submitted in writing and will be paid directly into your bank account.
• Snow Passes, Ski Lessons, and Rental Equipment are refundable only in the event of an accident during a ski lesson, supported by a medical certificate issued by our in-house medical team.

Thank you for understanding and helping us to keep the slopes running smoothly and safely!

For more information, please enquire at Ski Rental, or Guest Relations – next to Sky Restaurant.

WISHING EVERYONE A FANTASTIC WINTER SEASON!

Your Mountain Kingdom Playground