Housekeepers

Afriski Mountain Resort invites applications from suitably qualified candidates for the positions of a Housekeeper at its Site at Mahlasela Pass.

Job Responsibilities

You will:

  • Clean guest rooms, bathrooms, entrance areas, etc. to a high standard.
  • Organize and implement work schedule from the room status list, arrivals and departures.
  • Sort, distribute and put in place the  linen, towels,  soap and coffee consumables in the rooms.
  • Respond Promptly to guest queries and requests.
  • Maintain safety, security and professional  conduct.
  • Report any suspicious behaviour e.g. attempted theft, horseplay, etc. to safety/security division of maintenance.
  • Perform Room inspection and inventory.
  • Manage lost and found guest items.
  • Do the laundry.

Requirements:

  • Physically fit, agile and mobile.
  • Ability to communicate politely and clearly with the customers in English.
  • Able to listen, understand and carry out work instructions correctly and on time.
  • Respectful to follow the organisational reporting structure.
  • Attention to detail when it comes to all aspects of domestic work.
  • Ability to learn and follow user instructions when using cleaning materials, chemicals, equipment and machinery e.g. carpet cleaner, vacuum cleaner, washing machine, tumble drier, industrial iron, press, etc.
  • Able and willing to live at the resort in shared accommodation and work in harsh weather conditions.
  • Ability to multi-task and to meet deadlines. Willing to work overtime when required.
  • Able to maintain company and client confidentiality, safety and security.
  • Pro- active in reporting and fixing potential problems before things go wrong.
  • Honest, reliable, conscientious, responsible, disciplined and able to keep the housekeeping team’s morale high at all times.
  • Steadfast and unwavering dedication to the tasks at hand; not to give in to intimidation and manipulation.
  • Essential Skills:
  • housekeeping skills.
  • laundry skills.